Shipping & Return

Refund Policy Physical Products

Thanks for purchasing our products at WokeApparel.shop operated by Woke Enterprises.

WokeApparel.shop is not responsible for return charges such as shipping, handling, gift wrap.

In order to be eligible for a refund:

  • Your product must be a garment such a pajama set.
  • All sets must be returned with both top and bottom.
  • You must return the product within 5 calendar days of receiving your purchase at your own cost.
  • The product must be unworn, unwashed, in its original condition and packaging, with all tags. 
  • The client must send an email to the WokeApparel.shop to request refund instructions such as the address to mail the item.  The email is info@wokepajamas.com
  • If the product was purchased as part of a bundle (also known as a "package deal"), the refund will substract the cost of the original items at the un-bundled price.  

After we receive your item, our team of professionals will inspect it. Upon approval, they will process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 5 calendar days have passed, you will not be eligible for a refund. Email us to discuss any extenuating circumstances.

The following products are "one size fits all." Therefore, no refund or exchanges will be provided: umbrellas, headwraps, neckties, bowties, scarves, and other accessories.

The following products are "intimate apparel." Therefore, no refund or exchanges will be provided: swimwear, swimsuits, bikinis.

Refund Policy Digital Products

Thanks for purchasing our products at WokeApparel.shop operated by Woke Enterprises.

Digital products such as audiobooks: no refunds or exchanges.

If anything is unclear or you have more questions feel free to contact our customer support team.

Shipping

The Company may use third-party carriers to ship and deliver the products You order and the Company is not responsible for any loss or damage to any such products after the Company has delivered the products to a third-party carrier. Products You order may be shipped in one or multiple packages. Shipping costs provided to You during the check-out process are estimates only and are realized by the Company at the time of shipping. You agree to pay all shipping costs unless otherwise stated by the Company at the time of Your order, including without limitation any increase in the price of shipping or any duties or other such taxes.